1. Introduction

STILE DI ENRIQUEZ VITE GENESIS NATHALY ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you consent to the data practices described in this policy.

2. Data Controller

The data controller responsible for your personal data is:

• STILE DI ENRIQUEZ VITE GENESIS NATHALY
• Via Francesco Ferrucci 93, 59100 Prato (PO), Italy
• Email: [email protected]
• Phone: +1 249 475 1206

3. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses
• Payment Information: Credit card details (processed securely through our payment providers)
• Order Information: Products purchased, order history, preferences
• Communication Data: Correspondence with our customer service team
• Account Information: Username, password (encrypted), account preferences

We also automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, click patterns
• Cookies and Similar Technologies: See our Cookie section below

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders and account
• To provide customer support and respond to inquiries
• To send promotional communications (with your consent)
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contract with you (e.g., processing orders)
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, website improvement)
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legal Obligation: Processing necessary to comply with legal requirements

6. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third parties who assist us in operating our website, processing payments, and delivering products
• Shipping Partners: Carriers and logistics companies to deliver your orders
• Payment Processors: Secure payment service providers to process transactions
• Legal Authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

• Order and transaction data: 10 years (for tax and legal compliance)
• Account information: Until account deletion request
• Marketing preferences: Until consent withdrawal
• Website analytics: 26 months

9. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact us at [email protected].

10. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: +1 249 475 1206
• Address: Via Francesco Ferrucci 93, 59100 Prato (PO), Italy

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) if you believe your data protection rights have been violated.